dbdjl Privacy Policy — Your Information Is Fully Secure
dbdjl makes protecting your personal information its top priority. Your data is always kept secure through SSL encryption and strict security measures.
Welcome to dbdjl. This Privacy Policy ("Policy") describes what information we collect about you when you use our website and related services ("Platform"), how that information is used and stored, and under what circumstances it may be shared with third parties. By using our Platform you agree to the terms described in this Policy. Please read this Policy carefully.
dbdjl believes that user privacy is a fundamental right. We handle the information of every registered user on our Platform with the utmost care and security. The purpose of this Policy is to inform you with full transparency about how your personal information is managed.
What Information We Collect
We collect various types of information in order to provide our services. A detailed description of the information collected is given below:
1.1 Information You Provide Directly
When you register on the dbdjl Platform or fill out any form, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Bank account or mobile banking details (for financial transactions)
- Username and password
- Contact address
1.2 Automatically Collected Information
When you visit our Platform, certain technical information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Time and date of access to the website
- Browsing behaviour and page visit history
- Information collected from cookies and similar tracking technologies
1.3 Transaction-Related Information
The following information related to your financial activity is stored:
- Deposit and withdrawal history
- Gaming activity records
- Bonus and promotion usage details
- Betting history and results
Purpose of Using Information
dbdjl uses your information only for lawful and specified purposes. The main purposes for which we use your information are as follows:
2.1 Account Management and Identity Verification
We use your information to create and manage your account, verify your identity, and ensure secure login. Verifying that the age requirement of 21 years has been met is in particular a legal obligation for us.
2.2 Service Delivery and Improvement
- Processing financial transactions (bKash, Nagad, Rocket, bank transfer)
- Providing customer support and resolving issues
- Analysing and improving Platform performance
- Developing new services and features
- Providing a personalised experience
2.3 Security and Fraud Prevention
We analyse your information to ensure Platform security and to detect irregular activity. Anti-money laundering and responsible gaming monitoring are also included in this purpose.
2.4 Communication and Sending Information
We use your contact information to send important account-related updates, security alerts, and, with your consent, relevant promotional information.
Information Storage and Protection
dbdjl follows industry-standard technology and practices to protect your personal information. Our security framework is built on the following layers:
3.1 Encryption Technology
All your data is protected by SSL (SSL/TLS) encryption technology. This means that all information transmitted between your browser and our servers travels in encrypted form, making it impossible for third parties to read or alter.
3.2 Server and Database Security
- Data stored in secure data centres
- Regular security audits and monitoring
- Firewall and intrusion detection systems
- Restricted access — only authorised staff can access data
3.3 Data Retention Period
We retain your information only for as long as necessary. Information from active accounts may be kept for a defined period after account closure to meet legal obligations. Financial transaction records may be retained for an extended period in accordance with applicable law.
Sharing Information with Third Parties
dbdjl does not sell or commercially rent your personal information under any circumstances. However, information may be shared with third parties in the following limited situations:
4.1 Service Provider Partners
Third-party service providers engaged to operate our services (such as payment processors and technology support providers) may use information only for specified purposes. They are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
We may be legally required to disclose information to authorities in order to comply with a court order, government directive, or applicable law. In such situations we provide only the minimum information necessary.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance of any such change.
Cookies and Tracking Technology
Our Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the Platform, such as maintaining login status.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help analyse usage statistics for the Platform.
- Security Cookies: Used for fraud detection and security improvements.
5.2 Cookie Control
You can disable or restrict cookies through your browser settings. Please note, however, that disabling certain cookies may limit some features of the Platform.
Your Rights
dbdjl respects your rights regarding your personal information. Your main rights are described below:
6.1 Right of Access
You may request a copy of the information we hold about you from dbdjl at any time. Upon receiving such a request we will provide it within a reasonable time.
6.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Keeping information accurate is in our mutual interest.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate business interests.
6.4 Right to Object to Processing
You may object to the processing of your information for specific purposes (such as marketing communications). In such cases we will stop that processing in accordance with your instructions.
6.5 Right to Data Portability
If you would like to receive your data in a structured, commonly usable format, please contact us.
Protection of Minors
dbdjl strictly prohibits access for anyone under 21 years of age. Our Platform is for users aged 21 and over only. We do not knowingly collect any personal information from minors. The age verification process is strictly followed at the time of registration.
If we become aware that a minor is using our Platform, we will immediately close that account and delete all associated information.
International Data Transfers
Our servers and processing facilities may be located outside Bangladesh. In such cases your information may be transferred to and processed in another country. However, for any international transfer we ensure that appropriate security measures are maintained.
Changes to the Policy
dbdjl reserves the right to amend this Privacy Policy as needed. For any significant changes we will notify you in advance by email or through the Platform. Continued use of the Platform after changes have been made will be considered as your acceptance of the updated policy.
The latest version of this Policy will always be available on this page. We recommend that you review this Policy regularly.
Other Important Information
10.1 Third-Party Websites
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We recommend reading their own privacy policies.
10.2 Responsible Gaming and Data
We monitor data on your gaming behaviour to ensure responsible gaming. If any concerning patterns are identified, we may contact you. For more information, please see our Responsible Gaming page.
10.3 Legal Basis
We rely on the following legal bases for processing your information: your consent, performance of a contract, fulfilment of legal obligations, and legitimate business interests. The applicable legal basis is determined for each processing activity.
Contact Us
Have a Question about Privacy?
If you have any questions or concerns about this Privacy Policy, please contact us. Our team is always ready to help you.